• We are insured.
• Transportation is not included
• Action work guaranteed for 6 months
• Replacement action parts guaranteed for 3 years against breakage
• Quotes valid for 6 months
• A 50% deposit is required to commence work
• A 25% deposit is required upon action installation
• Balance due upon completion
• Please allow 4-6 months for completion
• Structural repairs guaranteed for 3 years under normal conditions
• Instruments not picked up after 30 days will be charged storage
• FPS is not liable for instruments left for 90 days
• Storage is at the clients own risk and responsibility
• Liability for rental and loaner instruments is client’s sole responsibility
• Failed service appointments will be billed at concert rates
• FPS is not liable for normal wear and tear to instruments
• Parking or parking fees to be provided by client.
• FPS is a climate controlled environment not a humidity controlled environment
• Parts not included
• Terms Net 30 days.
• An Emergency Service Visit Fee of $25.00 may be applied to all appointments booked less than 1 week in advance.
• An Emergency Service Visit Fee of $50.00 may be applied to all appointments booked less than 3 days in advance.
• All Service Visits must be scheduled 1 month in advance to qualify for discount rates.
•A late fee of $5 per month will be assessed to all invoices over 30 days
•FPS reserves the right to rent consigned pianos for advertisement purposes
Please Note: Estimates are based on inspection of the instrument’s condition as of a certain date, temperature and humidity. Additional work may be revealed only after the case and action are disassembled. Fred’s Piano Service will notify you of any unexpected problems, but will not perform any labor to correct it until you have approved the extra labor and its respective costs (if applicable).
